The value and potential of the technology have already been recognized and utilized. The high quality of light, the option to re-program the light - even long after installation, and a significant reduction in energy costs are just a few of the benefits. It’s also a fact that maintenance of LED luminaires is far more complex than conventional alternatives.
A unique innovation, Philips Service tag is providing a solution to this challenge. It has also been serving as a knowledge database, supporting installers in their daily operations. During the pilot, all possible use cases were tested by the installers from Bourg-en-Bresse town. Since then, the application has been getting positive feedback and has really proven its value.
“The greatest value of the Philips Service tag is,” says Mourgues, “that it enables us to save precious time and avoid human errors. Installers are waiting for the launch and are eager to start using the app in their daily tasks.”