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      Philips
      Service tag
      Making LED maintenance operations
      easier and faster

      Philips Service tag


      The LEDification in outdoor lighting is a growing trend due to the high level of light quality and energy efficiency of LED technology. But the maintenance of LED luminaires is far more complex than that of conventional luminaries. It requires different competences and processes, and the pressure for rapid fault finding and repair is increasing due to safety and efficiency reasons.


      In order to identify all individual products the Philips Service tag, a unique QR based identification system, is placed on all next generation Philips luminaires, poles and boxes in which they are delivered.

      service tag

      How does it deliver value to you?

       

      By making the components uniquely identifiable, the Philips Service tag application delivers value by

       

      • Providing access to necessary lighting component information at the right time and place. For example, by simply scanning the QR code on a luminaire, relevant troubleshooting information can be viewed 
      • Enabling smoother maintenance processes by providing relevant luminaire configuration information and identifying spare parts needed
      • Digital spare parts such as LED drivers can be re-programmed to factory settings using NFC (Near Field Communication) technology

      Use cases

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