In most cities, citizens and businesses already play a major role in the development of the city itself, but what other barriers need to be overcome in order to fully embrace digital technologies? While the EIU is continually exploring this and many other questions, the results of this program have given us an idea of where digital technologies stand in urban environments. Although there is room for improvement, most citizens feel as though these technologies have allowed them to contribute to a variety of infrastructures such as healthcare, education services, and more. Overall, the results concluded that citizens and businesses prefer to live in smart cities and benefit greatly from being involved in the shaping of their communities. .